Privacy Policy

While we do not collect personal information in the sense defined by law (other than information collected through cookies as set out below), this Privacy Policy is intended to inform you of our practices regarding the collection, use, processing, disclosure, retention, and disposal of personal information.

By providing us with personal information, you agree that it may be processed as set out in this policy, and you authorize our organization, partners, and service providers (if any) to process your personal information in accordance with the purposes set out below.

Use of cookies

We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as what language to display and certain browsing habits. This data is used for statistical purposes, as well as to activate certain features and make it easier for you to browse the site. The information collected by cookies is kept confidential at all times. You can disable or block cookies by configuring your browser settings.

Information sent by telephone, e-mail or website

We do not solicit personal information from visitors to our site, only "business" information such as your name, business telephone number, business e-mail address, and the nature of your inquiry. However, we are committed to protecting any personal information you may share with us as follows:

• Collection: Only your business data is required to use our services (no personal information is requested). Only the information needed for the purpose of collection will be retained.
• Use: The personal information you voluntarily provide will only be used to identify your needs (if applicable). In accordance with your inquiry, you hereby authorize us to use what is reasonably necessary to tailor our services to them.
• Processing: The data you send us will not be processed in any way.
• Disclosure: You authorize us to disclose your personal information (if provided), in connection with the needs you have expressed for your organization, to the partners or service providers we have identified for you. It will not be disclosed in any other way.
• Retention: The personal information you send us is retained only as long as needed to fulfill the purposes for which it was collected.
• Disposal: The personal information you send us is kept only as long as needed to fulfill the purposes for which it was collected, unless a longer retention period is required or authorized by law.

Links to other websites

From time to time, our website may contain external hyperlinks. Information submitted through those external websites is not subject to this Privacy Policy, but may be subject to policies of their own. Please refer to them before providing your personal information.

Conditions of access, correction, and withdrawal

Once your identity has been confirmed, you may request access to the personal information we hold about you, in accordance with legal requirements.

You also have the right to request the portability of your data, which means that we will provide you, upon request, with your personal information in a structured, commonly used, machine-readable format, whenever technically feasible.

If you wish to edit your information or exercise your right to portability, please contact us promptly by telephone or e-mail to keep your records up to date.

Contact details for the Privacy Officer

If you have any questions or concerns about the processing or updating of your personal information, please e-mail us at confidentialite@eppp.ca or call us at 450-659-6000.

The Privacy Officer will contact you within thirty (30) days of receiving your e-mail.

Updates to the above policy

We may change the content of this Privacy Policy at any time. We therefore ask that you refer to it on a regular basis to stay informed about how we handle personal information.

This version was updated on December 4, 2024.